OUR PRE-ORDER POLICY

• As of 4/19/19, you will be charged for your preorder at the time your order is placed.

• We will do our best to let customers know when a product is arriving and when to expect to see their orders shipped, but with so many products having high volume orders, it’s not always possible to contact every customer beforehand. The customer is expected to be aware of what they ordered and when to expect it’s arrival.

• Also, as of 4/19/19, you can order both preorder and in stock items on the same order, HOWEVER, if you do, your entire order will be held until ALL items are in stock and ready to ship. If you would prefer to avoid this, it is advised that you place separate orders for each type of item.

• Any cancelled preorders will be subject to a 20% restocking fee. You can cancel any time before your order ships. To do so, email us via the contact form at the bottom of the site, with your name, shipping address and order number.

• If you cancel two or more preorders in a row, regardless of how much lead time you’ve given, you will be barred from placing any further preorders until you have have completed two consecutive transactions on the website for in stock merchandise without a problem.